Back to home

Software Engineer / Tier 3 Technical Support

June 2014 - Feb 2017
East Point Systems – East Hartford, CT
  • Troubleshooting, and solving technical issues with non-technical clients, as well as IT teams of larger companies, over the telephone and using remote control technology
  • SQL server troubleshooting and scripting for reporting
  • Supporting Software run via, C# and IIS using Microsoft’s SQL server